Centreon Launches Dedicated MSP Partner Program to Address Growing Market Needs

The leading partner in digital performance monitoring, Centreon has expanded its ON Partner Program to cater specifically to Managed Service Providers (MSPs). With this strategic move, Centreon aims to address the evolving challenges faced by MSPs while leveraging the growing opportunities in the digital infrastructure landscape.

With its MSP Partner Program, Centreon reaffirms its commitment to empowering MSPs to navigate the complexities of the digital era, expand their service portfolios, and drive sustainable growth and profitability.

Addressing the Requirements of MSPs in a Rapidly Changing Market

The ongoing global shift towards cloud and hybrid infrastructures, coupled with heightened security concerns, has propelled the demand for outsourced management services. In response to this market trend, Centreon recognises the pivotal role of MSPs in delivering value-added services to organisations and facilitating their digital transformation journeys.

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According to the latest Centreon State of MSPs report, key findings indicate a strong inclination among MSPs towards expanding into new sectors or verticals, with 62% of respondents planning for growth in 2024. However, operational efficiency, cost management, and competition emerge as the top three challenges faced by MSPs. Moreover, an overwhelming 87% of respondents acknowledge a growing interest among their clients in IT monitoring services.

Empowering MSPs with Customised Services and Support

“In a very dynamic and competitive landscape, MSPs are under pressure to differentiate themselves, drive operational efficiency, and sustain profitability,” said Marc-Antoine Hostier, COO at Centreon. “Our newly launched MSP Partner Program is designed to equip MSPs with the necessary tools, resources, and support for success in the market..“

The Centreon MSP Partner Program offers a comprehensive suite of benefits tailored to the unique requirements of MSPs. Through the MSP Partner Program, MSPs gain access to specialised training, technical support, and certification programs via a cutting-edge Learning Management System (LMS). Furthermore, the program includes robust sales, marketing, and service enablement and support initiatives facilitated by a dedicated Partner Relationship Management (PRM) platform.

“Our commitment to MSPs extends beyond technology,” added Marc-Antoine Hostier. “We are dedicated to fostering collaborative partnerships and providing personalised support to help MSPs succeed. Our dedicated teams, including monitoring technical experts, sales and presales resources, are poised to assist MSP partners at every step of their journey.“

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