A leading Leeds-based digital solutions provider has launched a state-of-the-art occupancy management system to help retailers faced with new Covid-19 requirements measure the number of customers in-store.

Horsforth-based UX Global (UXG) has created Auto-Q, a bespoke digital signage solution which allows retailers to measure the number of customers inside their store at any given time. It also provides a ‘traffic light’ system for automatic control of entry to the store, along with the additional ability to advertise key information to waiting customers.

It operates using 3D sensors installed at store entrance and exit points, which provide an accurate, real-time measure of exactly how many people are inside, with programmable email and push notifications alerting staff at key capacity thresholds.

UXG’s industry leading capabilities mean it is able to develop and integrate the complete system along with digital displays and housings, creating bespoke units which can be positioned internally or externally in line with store requirements.


The digital display can also be used for advertising purposes and to communicate real-time store information to customers, such as estimated waiting times and safety guidance.

Commenting on what this innovation means for retailers, UXG director Alistair Wright said:

“In response to Covid-19, retailers are now required to adapt their stores like never before, with their priority rightly being the safety of their employees and customers.

“Our Auto-Q technology has been created with the latest occupancy requirements in mind. It offers an accurate, cost-effective, and reliable alternative to manual counting, enabling retailers to manage occupancy and queuing customers safely, efficiently and effectively, whilst reallocating staff to other important store operations.

“As with all of our solutions, the system can be designed and installed to meet bespoke requirements and integrated into existing systems and technologies.”

Operating out of a 14,000 sq ft state-of-the-art design and production facility, UXG designs and manufactures digital, LED and retail displays for a range of clients across the UK and Europe, including Adidas, Sports Direct, Dixons Carphone and YO! Sushi. UXG was also responsible for the upgrade of the digital strategy and wayfinding media for Leeds Playhouse, as part of the theatre’s eight-figure transformation.

UXG’s Auto-Q solution is immediately available to retailers.