Medallia, the global leader in customer and employee experience, today announced a commitment to achieve net-zero greenhouse gas (GHG) emissions by 2040, 10 years ahead of what is required in The Paris Agreement. The Paris Agreement calls on countries to reduce their emissions and work together to adapt to the impacts of climate change.
After measuring their baseline GHG footprint for the first time in 2023, Medallia determined that it would also commit to setting near-term science based GHG emissions targets through the Science Based Target initiative (SBTi) by the end of 2026 — joining more than 4,000 companies globally helping to create a zero-emissions economy grounded in climate science.
“Sustainability has long been a priority at Medallia and we’re excited to honour the environmental goals of our customers and partners by reducing our own emissions and in turn, helping them reduce theirs,” said Joe Tyrrell, CEO, Medallia. “This commitment is the first of its kind in the experience industry and highlights our industry-leading commitment to do our part in the fight against climate change.”