Onvi, the Order & Pay platform for hospitality, makes it even easier for operators to maximise sales and improve efficiencies by enabling its ‘Pronto’ pickup service.
Via custom-branded digital menus, pubs, bars, and clubs can direct customers to easy-to-prepare, quick drinks such as pre-bottled beverages for customers to order and pay for in advance on their own mobile devices. This means bar staff spending seconds, not minutes, physically serving each customer – crucial on a busy weekend.
Raoul Bostrom, Chief Product Officer at Onvi, explains, “Customers can choose to collect items from a Pronto pickup point and then order and pay through our web-app. There’s no registration and no app download, and they’ll receive an SMS alert when their order is ready. For customers, this can literally be the difference between waiting 20 seconds or 10 mins to get a drink.”
Operationally, Onvi’s ‘Pronto’ pickup is simple to implement. Pubs, bars and clubs just need to assign a physical collection point which can be anything from a small section of the bar to more elaborate setups like outside gazebos. Onvi’s expert customer success team will work with operators to get the pickup points up and running and ensure the digital menu is optimised correctly to boost sales. It’s not an upgrade to the platform and comes at no additional cost.
‘Pronto’ pickup follows on the heels of other Onvi product updates, all engineered to boost profits for hospitality operators. The recently released Capacity Management feature enables the limiting of orders at busy times. The Promotions tool gives operators the power to drive more sales by creating bespoke offers and discounts, and Financial Reporting gives operators detailed transaction reports, sales information, and VAT reports.
Raoul concludes: “Our recent developments are just the start of our journey. At Onvi, we’re committed to continuing to develop tools and features which will, in turn, enable hospitality operators to increase revenues, reduce costs and embrace the ever-growing demand for digital ordering.”