Alcedo Care Group has been recognised as a Trusted Partner of Spinal Injuries Association (SIA).
The leading homecare company and its experienced team is now recognised by Spinal Injuries Association as providing outstanding care in the home for those of all ages with spinal injuries.
SIA is the expert guiding voice for life after spinal cord injury providing a wealth of knowledge and support. Spinal Injuries Association partners with carefully selected organisations to help its members thrive and live their lives to the fullest. Only those that meet its exacting and very high standards receive Trusted Partner status.
Selected for its expertise in complex care, Alcedo Care Group is now recognised as an expert partner of Spinal Injuries Association, trusted to provide medical care, advice and support in the home for the wider spinal cord injuries community.
Already working with approximately 10 spinal injury clients, Alcedo’s nurse-led team offers flexible care depending on the differing requirements of each individual situation and can provide care in the home for even the most complicated of cases.
From light touch daily one-hour visits to respite or round-the-clock care, the Alcedo team will deliver exactly the level of support that is required covering personal care, companionship and help with day-to-day tasks or transport and assistance with physiotherapy, rehabilitation appointments and other condition-related clinical needs such as bowel and bladder care.
Alison Hayward, partnership manager from the Spinal Injuries Association, commented: “The purpose of the Trusted Partner scheme is to connect our members with organisations that can help them live a fulfilled life after injury.
“We know that it is often difficult for our members to know who to trust with their care requirements and are therefore delighted to welcome Alcedo Care Group on board as a Trusted Care Partner to help with medical care in the home.”
Managing director at Alcedo Care Group, Andy Boardman, added: “Our team is hugely experienced in looking after those with spinal cord injuries in their own homes, delivering bespoke care packages according to differing individual needs and requirements. We are delighted to be recognised in this way by Spinal Injuries Association and look forward to extending our help and support further across the spinal injuries community.”
Alcedo Care Group and its branches across the North West of England and North Wales are now able to display the Spinal Injuries Association’s Trusted Partner logo and accept recommendations from their community and wider contacts.
Recent reviews have been incredibly positive, with this one received from a family in the Lakes. “It has been 12 years and six care agencies later, since my 39-year-old son fell off his bike and sustained a high level spinal injury. Alcedo took over his care package on 1 March 2024. We as a family cannot believe the difference Alcedo has already made to our lives. For the first time, we have a manager who is hands-on, compassionate, understanding, intelligent and responds immediately to every message and query from either the care team or my son. The nurse-led training has been detailed, timely and appropriate, It its also supportive and kind and also sensitive to my son and his care needs. The care staff are wonderful and for the first time they feel valued and supported. We had begun to feel that there wasn’t a decent and kind care provider out there. Alcedo has worked so hard to get everything right. I am grateful for all they have done/are doing to provide quality care for my son and to restore our faith in good care provision.”
Further underlining its support for Spinal Injuries Association, a team of 30 individuals from across Alcedo Care Group recently took part in a gorge walking and white water rafting fundraiser in Llangollen, North Wales, raising more than £6,000.
Rated one of the Top 20 Large Home Care Groups for four years running, Alcedo Care Group is on track to meet its target of owning and operating 30 branches across the North of England and Wales by the end of 2025.
Alongside its geographical expansion plans, the family-owned Group is also on a mission to continually expand its portfolio of quality home care services with a particular emphasis on complex care, live-in care, children’s services and young persons crisis management residential homes.
