My Window Cleaner is celebrating a double accolade after securing a 5-star rating for a second consecutive year from the latest WorkBuzz survey and being awarded The Best Business to Consumer brand of 2023. Presented with the prestigious award at the recent annual British Franchise Association (BFA) conference, the progressive, van-based franchise affirmed its position as a leader within the cleaning and home services industries while equally providing second-to-none services to its customers across the UK.
Following an incredible year of growth, franchise recruitment and additional services added to its franchise system, these esteemed industry tributes affirm My Window Cleaner’s position as a leading light for entrepreneurs entering the franchise industry today. And having won The Best Consumer Brand category at this year’s awards, the brand has been recognised for continuing to set the standards for bespoke business models directly supporting franchisee success and customer satisfaction.
Now, with these successes closing another memorable year for My Window Cleaner, Founder and Managing Director, Karen Prewer, sees this as another important stepping stone in the brand’s pursuit of becoming the go-to for investors looking to forge success in the UK franchise industry.
“Protecting our culture is our mission – it’s what’s helped us grow over the last three decades and it’s what’s driving ambitious and passionate entrepreneurs to represent our incredible brand,” explained Karen. “We share our successes with our whole network, without whom, we wouldn’t be the 5-star franchise and BEST consumer brand of 2023! Following another year of growth and shared successes, these accolades have been the icing on the cake for us all.
“As a franchisor, we’re so invested in doing everything possible to evolve while maintaining our close bond and incredibly high standards as a network. We’re thrilled to have our concept proven by the feedback from our franchisees, and more importantly, to have surpassed the benchmark score across the key areas we know are imperative in our continued development.”
WorkBuzz is an independent organisation that has gathered feedback provided by the franchisees of 300+ brands across the UK since 2011. To secure their second 5-star rating in two years, My Window Cleaner had to receive exceptional feedback across all key areas of the survey, which they met with flying colours and ringing endorsements across the board. Seeing some impressive results including 94% for leadership, 88% for culture & relationships and a staggering 90% overall franchisee satisfaction rate against an average of 78% across all brands, The Best Consumer brand of 2023 was well-deserved recognition for the franchisor.
“Congratulations to My Window Cleaner for winning the Business to Consumer category on top of securing their second 5-star status at the 2023 Best Franchise Awards, where this year, we witnessed record levels of franchisee satisfaction and a more competitive field,” said WorkBuzz CEO and Founder, Steven Frost. “What makes these awards unique is they draw upon actual feedback from thousands of franchisees, whilst providing valuable insights that benefit franchisors and enhance their network performance. We look forward to continuing recognising excellence in the franchising industry in the years to come.”
As the franchise network continues to expand and with exciting plans for 2024, My Window Cleaner is keen to hear from others who think they could join this 5-star franchise.
