Throughout the period of lockdown, UK Container Maintenance (UKCM) invested its time into finding additional ways to further enhance the services it provides for its customers, adopting a sophisticated new digital software.
UKCM’s commitment to quality and customer service has been paramount to its continued success, with the business always on the look-out for new ways to deliver over and above. The waste container refurbishment specialists are excited to have recently invested in a new, integrated customer relationship management system which specialises in delivering personalised experiences and enables businesses to better connect with their customers.
The team at UKCM pride themselves on their ability to uphold excellent standards and deliver exceptional customer service; so Salesforce’s proven cloud-based software, which empowers companies of every size and industry to digitally transform and create a 360° view of their customers, seemed like the natural step forward.
Claire Capper, Production Director at UKCM, commented, “We have always been passionate about making sure our customers’ needs are at the forefront of everything we do, and we are excited to see how Salesforce can add further value to our services. It is important for us to identify solutions that keep driving the business forward, and we know that Salesforce will be a great way to ensure we continue to grow the business and provide our customers with the best experience possible.”
