ArrowXL the UK’s largest and longest established two-person home delivery specialist, has entered into a new contract with mattress and sleep accessory specialist OTTY Sleep to support their storage and delivery requirements for the next 2 years.
The business partnership will see ArrowXL provide a full-service supply chain solution, including warehousing and delivery for the award-winning mattresses, pillows and bed frames. ArrowXL will support OTTY Sleep with the development of their range of delivery options allowing their customers to choose a nominated delivery date, including weekend and next day delivery.
Michal Szlas, CEO at OTTY Sleep said: “Because of their nationwide 2-person delivery network ArrowXL can provide our customers with a prompt delivery service and the flexibility to choose a delivery date according to their preference. In addition, their systems and processes for stock management and warehousing exceed those of our previous provider, reducing potential stock management issues.
“So far, our experience with the Arrow team has been exceptional in terms of warehousing and delivery services. We’re looking forward to implementing additional services on our website that will improve our customers’ experience, thanks to this partnership.”
Craig Kavanagh, Sales Director from ArrowXL said: “OTTY Sleep really care about the customer experience, something we also prioritise significantly. Their product is one of the leaders in their market, so delivering it is a huge part of the full cycle from the moment of purchase to the unwrapping. We are very proud to be working with OTTY Sleep and having shared values and priorities makes for a strong partnership. We look forward to many years of successful deliveries of their award-winning products.”
