Leading care home operator New Care has appointed Charlotte Sherrocks to the role of home manager at its recently opened Grappenhall Manor care centre on Stockport Road in Grappenhall, Warrington.

In her new role as manager, Charlotte takes responsibility for the smooth day-to-day running of the home ensuring the highest standards of care are delivered by a warm, friendly and compassionate team in a safe and comfortable environment that protects the health and wellbeing of all residents and their visitors.

Working with her team of 80 nurses and carers, she will implement personalised care plans for each of the home’s residents, ensuring their individual needs, priorities and preferences are met and that they enjoy a wonderful quality of life in a home filled with joy, love and laughter.

Delivering services in a safe and effective manner will also be key to Charlotte’s new role, ensuring Grappenhall Manor remains compliant with infection control and prevention procedures and all Care Quality Commission (CQC) guidelines.


Well qualified for her new role, she has worked in healthcare for more than 30 years and has been qualified as a nurse for 27 years.  She also holds many relevant industry qualifications including BSc. (Hons.) in Health and Social Care Practice and a Diploma in Health Studies (R.N.) both from Edge Hill University in Liverpool.

Since leaving the NHS, she has worked in the corporate sector most recently in senior general management and regional support roles for other care groups and her career path has been inspired in no small part by her family; Charlotte’s mum is a retired registered general nurse, her auntie is a retired GP and cousin is a cystic fibrosis consultant in London.

Charlotte was attracted to the standard of facilities, quality of care and vision and values at New Care having had the previous opportunity to work with chief operating officer Cath Fairhurst and admired her management style and compassion in care of the elderly.

Delighted to join the company, she said:  “I aim to work with the wonderful team here at Grappenhall Manor to achieve full occupancy and deliver optimum care for our fast growing family of residents along with peace of mind for their families.  Together, we will strive for full compliance with CQC and an Outstanding rating.  I want everyone to feel empowered to provide the very best care for each of our individual residents so that Grappenhall Manor becomes a much loved home-from-home.”

Chief operating officer Cath Fairhurst added: “Having worked with Charlotte previously, I’m delighted that she has chosen to join us and am confident that Grappenhall Manor will flourish under her direction and with her warm and friendly management style.”

Keeping it in the family, Charlotte is married to Neil who is the maintenance manager at Grappenhall Manor and they have a 23-year-old son.  Originally born in Liverpool where she attended The Belvedere School for Girls, she moved to Cronton in Cheshire more than 20 years ago where she enjoys city breaks, spending time with family and heading out to enjoy horse riding and walking in the great outdoors.

Part of New Care, Grappenhall Manor is a stylish and luxurious 70-bed purpose-built care centre in Grappenhall, Warrington.  Offering outstanding residential, dementia, 24-hour nursing and respite care services, the state-of-the-art care centre features fully furnished bedrooms, each with a private en suite wet room, plus a selection of communal lounges and dining rooms along with a nail bar, hairdresser, landscaped gardens and outdoor terraces.