North West Solicitors Bell Lamb & Joynson has teamed up with Skipton Building Society in a bid to make legal and financial services more accessible to the communities that they serve in.
The award-winning law firm, which has offices in Liverpool, Runcorn and Warrington, will work hand in hand with the UK’s fourth largest building society to provide an enhanced offering of advice and support as well as an impressive 369 years of combined experience.
It has been formed in line with the firm’s continued focus on its ‘By Your Side’ brand values and was formalised by Partnerships and People Manager Joe Holmes.
Joe said: “Relationships are, and have always been, extremely important to us – whether it’s with our clients, our contacts, or with businesses that we work extremely closely with in our day-to-day operations. By creating this relationship, we are ultimately enhancing our overall customer experience and making sure that we retain our clients for the long term by being able to offer more advice than ever before.”
This joining of forces follows Bell Lamb & Joynson’s continued success of its award-winning conveyancing service, which has been recognised for its customer centric approach and innovative digital onboarding app. It promises clients a smooth and stress-free alternative to traditional conveyancing processes.
Joe added: “Despite being established for more than 200 years, our business strategy focuses heavily on building new and sustainable relationships that will allow us to enhance our customer experience and this collaboration is just one of the ways that we are achieving that goal.
“Working with Skipton Building Society will create a whole new dimension to the services that both of our organisations offer. For many people, life events such as pulling together retirement plans and buying and selling property can be a daunting and time-consuming task. We hope that by making information and expert guidance more easily accessible, clients will be relieved of much of the stress that usually accompanies these big decisions.”
As a provider of savings, mortgages and Financial advice, Skipton Building Society is committed to helping customers get to their good place. It has over one million members and 88 branches, offering a trusted expert service for those referred through the collaboration with Bell Lamb & Joynson.
Helen McGinty, Head of Delivery – Customer Distribution, from Skipton Building Society said: “This partnership will allow both organisations to build customer relationships for the long term. We really get to know what our customers want, need and what matters to them in their circumstances so that we can offer the best possible service. We can’t wait to get started.”
