elementsuite platform to be deployed across 9 hotels and over 600 employees in the Midlands and North-West of England.

HR and workforce management provider, elementsuite, has been selected as the partner of choice for the hotel management company, Centre Island Hotels Ltd. As a Franchise partner of IHG Hotels & Resorts with hotels that include the following IHG brands; Crowne Plaza, Holiday Inn, and Holiday Inn Express, Centre Island Hotels chose elementsuite’s Recruit, HR, Engage, Learn, Work, Pay, and Time modules to support recruitment and retention strategies across its 9 hotels in the Midlands and North-West of England.

With over 650 employees, Centre Island Hotels will utilise elementsuite’s platform to address all of its HR and WFM requirements from one centralised place.  With key benefits ranging from:

Driving employee engagement and elevating company culture through communication – Centre Island now have a social media style newsfeed & comms platform where they can reach and engage their entire workforce. It’s a central hub for all internal communications, being able to celebrate individual and team achievements within their organisation, bringing their values to life through nominating peers with value driven shout outs, all whilst helping Centre Island Hotels meet its goal of increasing employee engagement, enhanced communications, and elevating company culture.


Schedules aligned accurately to labour demand – Working with busy multi-site, multi-shift environments, Centre Island needed a scheduling system that ensures both accuracy and efficiency.  elementsuite’s fine-tuned allocation of staff, based on labour demand, helps Centre Island Hotels to ensure there’s no under-or over-staffing, and if employees want to swap, cancel, or pick-up shifts they can easily do it through the mobile app.

Supporting their CSR Strategy with no more paper-based processes – Centre Island can now remove tedious manual tasks and paper-based processes with all HR and WFM requirements handled electronically in one place through the platform. Whether forecasting labour demand or creating documents using doc designer, every task can be carried out efficiently, saving time and reducing costs, while all data is stored in one secure place.

“With people being at the heart of everything we do, it was crucial to us that we have a HR system that enables us to develop talent and attract new talent whilst continually making our processes simpler, clearer, easier, and more efficient,” said Jane Tilley-Stoneman, Head of HR, Centre Island Hotels Ltd. “elementsuite offers unrivalled HR admin and workforce management functionality with its brilliant shape of day and labour demand forecasting abilities, as well as the plethora of benefits from all the modules, which will undoubtedly improve user experiences and save costs in the long run. We also love the customisable look and feel of the system and are looking forward to working closely with the elementsuite team during the implementation process.”

elementsuite CEO, Steve Elcock added, “I am thrilled that Centre Island Hotels has chosen elementsuite to support their HR and Workforce Management needs across multiple sites. This partnership highlights the strength and reliability of our HR and WFM solutions in meeting the diverse needs of the hospitality industry. We look forward to helping Centre Island Hotels achieve their strategic goals, streamline their HR processes, and enhance their employee experience across all locations. I look forward to our long and successful partnership.”