Simon Lyle, UK managing director of Randstad Risesmart

Despite the economic carnage wrought by the pandemic, 2021 will see the ‘war for talent’ re-emerge, according to HR leaders.

Randstad Risesmart UK, a career transition firm, polled 85 senior HR professionals working for organisations employing approximately

50,000 people in total to establish their views on talent in the wake of Covid-19.
Only one in fifty (2 per cent) of HR decision makers said they thought the war for talent was over or “that it’s going to be easier to find and retain talent in 2021”.

The remaining 98 per cent said the war for talent was not over: almost two-thirds (65 per cent) said that “organisations will need the best people on board to help them rebuild” following the pandemic – and a further third (33 per cent) said they thought the demand for top talent would remain unchanged.

Simon Lyle, the managing director of Randstad Risesmart UK said, “Many people expected the pandemic and its economic aftermath would mean the war for talent was over. It’s not. The war for talent is a strategic organisational challenge and a critical driver of performance – competitive advantage comes from having better talent. Recognising the strategic importance of human capital is critical whatever the state of the economy because of the enormous value that better talent creates. Organisations need talent whether the economy is burning white hot or being challenged by global disruptors like the pandemic and A-players are needed to chart the course and rebuild their organisation’s fortune. With hiring freezes in place and top talent reluctant to risk jumping ship at the moment, it’s tricky to attract new A-players. Organisations that want to succeed in this new environment will need to harness their key talent even if they’re right-sizing, rather than recruiting.”

The ‘war for talent’ refers to an increasingly competitive landscape for the recruitment and retention of talented employees. The phrase was coined by Steven Hankin of McKinsey & Company in 1997.  It defined managerial talent as “some combination of a sharp strategic mind, leadership ability, emotional maturity, communications skills, the ability to attract and inspire other talented people, entrepreneurial instincts, functional skills, and the ability to deliver results”.

How to improve your talent pool during a hiring freeze

According to the ONS, between October and December 2020 there were only 500,000 job vacancies in the UK. In the previous three years, on average, there were 730,000 job vacancies open over the same period. The current state of the economy and the jobs market means HR leaders will find it difficult to improve their talent pool via traditional levers such as recruitment. Risesmart UK says, however, that career development and redeployment schemes can help employers retain their competitive edge – even during hiring freezes and restructurings.

Simon Lyle said: “Career development and redeployment programmes can make all the difference to an organisation’s pool of A-player talent. While we know that better talent leads to better performance, many British companies are missing this opportunity because too often, the C-suite only prioritises talent management when there’s hiring to be done, bonuses to award or promotions to dish out. However, it’s possible to get on the front foot with managing talent even when you’re making redundancies. Winning the war for leadership talent is about much more than frenzied recruitment. It’s also about the timeless principles of developing and retaining highly talented people. When entire divisions of businesses are being totally shut down, employers need to focus on finding a new home for the A-players affected. Organisations can use career development and redeployment programmes to open up career paths for A-players – and improve their motivation to stay. If they’ve just seen the area in which they had planned to develop their career get shut down, they’ll be inclined to leave – because they know they’re extremely employable. Organisations need to motivate and engage A-players by sharing how business change will necessitate the setting of new company goals and in turn new stretch assignments and job opportunities. They need to communicate regularly about where and how careers can still thrive and give people the resources and tools they need to develop. If employers don’t do that, they’ll lose the war for talent by haemorrhaging A-players to their competitors”.

Corporate culture

Redeployed individuals already fit into, or are well-acquainted with, the corporate culture and can help organisations retain institutional knowledge. When the best firms redeploy their best talent – rather than make an employee redundant from a no longer viable role and fill a different vacancy via an external hire – they can reduce the time it takes to get that employee up to speed by 75%.

Simon Lyle said: “Employers need talent in roles that require skills and experience primarily driven by a candidate’s ability to learn, collaborate, and relate to the organisation’s purpose. If an organisation can fill vacancies in-house, it will not have to focus on the tricky task of ensuring new recruits are aligned with its goals and purpose. With on demand career development available and the right redeployment strategy, employers can also stop those internal and external stakeholder relationships and intellectual property knowledge walking out of the door. Redeploying talent also saves on training external hires on internal process training, and recruitment costs.”

When hiring returns

The Bank of England says economic growth is expected to “recover rapidly” in 2021, with a successful vaccination programme supporting a “material recovery in household spending”.

Simon Lyle concluded: “The forecast uptick in vacancies will mean the war for talent will intensify further. The job market is already picking up – much faster in the UK than across the Eurozone – the demand for care, transport, logistics, and digital skills in particular is greater than ever.”