New Chain-Mending Service Launches Amid Rising Housing Pressures

Bettermove, the UK property solutions company, has launched a chain-mending service designed to support estate agents, sellers and landlords in an increasingly fragile housing market. With around one in four property chains collapsing, sometimes involving multiple linked parties, delays, stress, and lost fees for agents are becoming more common with limited solutions currently available.

To address this, Bettermove’s new service provides a practical solution for estate agents and sellers facing at-risk chains. When a vendor loses their buyer, threatening multiple linked transactions, the agent or client can contact Bettermove to purchase the property directly, delivering the speed and certainty needed to keep the chain intact, protect the pipeline, and prevent deals from falling through.

Once the chain completes, the property is relisted with the original estate agent, enabling them to secure their immediate fees, keep transactions progressing, and preserve future commission opportunities across their pipeline.

This approach ensures estate agents remain central to transactions, while buyers and sellers benefit from certainty and stability, avoiding delays or disruption caused by collapsed chains. Bettermove has already built the infrastructure to support the service, allowing it to be deployed quickly across the market.

Adele Biggs, Associate Consultant at Bettermove, said: “Our chain-mending service is all about protecting deals from collapse for estate agents and sellers. We step in quickly to make sure deals don’t fall apart, agents protect their fees, and everyone can keep transactions progressing with less stress and uncertainty, even in complex chains involving multiple linked transactions.”

The chain-mending scheme is relatively uncommon in the property sector, with few comparable offerings outside of developers or builders. It complements Bettermove’s wider offering including part-exchange schemes and investor-focused services, reinforcing the company’s role as a practical problem solver for estate agents and the property sector as a whole.

Estate agents seeking support with at-risk chains can find out more at Bettermove’s website.