News Topic
Communication Business News
Ascensos implements IRIS Clarity’s cutting-edge voice isolation software to eliminate background noise on customer calls
Europe’s leading independent customer management services provider will deploy IRIS Clarity’s voice isolation software across its contact centre estate.
Onyx Health Goes for International Growth with New Managing Director
Creative healthcare marketing communications agency Onyx Health has announced international growth plans following the appointment of Trevor Pill as the company’s new Managing Director.
Scarlets rugby and Route Media convert digital presence into new partnership
Route Media continued its growth across Wales by forging a new partnership with a leading rugby team.
Ukrainian mother finds refuge in Scotland’s space industry
A young Ukrainian mother has hailed colleagues at a Scottish firm for their help in supporting her family’s escape from the Russian invasion.
Why Using WhatsApp For Work Is A Double-edged Sword
WhatsApp is free, popular and convenient. If you want to catch up with friends, share memes or make plans for that important family event, it’s…
Leeds-based CDS invests in future talent with the recruitment of four apprentices
CDS, a Leeds-headquartered agency enabling strategic change for its large and complex clients, has pledged its investment in the region’s future with the appointment of…
Fast-growing creative agency Milk & Tweed adds two more new faces to expert team
Creative agency Milk & Tweed has added two new members to its team to help keep pace with its growing client list.
Planet-conscious PR agency partners with recycled cashmere company
A Yorkshire-based, purpose-driven PR agency has been appointed to handle the PR for the second-hand cashmere brand, Nearly New Cashmere Co.
Almost half of customer service calls fail due to contact centre background noise
Almost half of customer service calls are abandoned due to contact centre background noise, with 42% hanging up immediately when they detect the noise.
Solihull Agency Jask Creative Launch New Brand and Website Following Business Growth
Leading Solihull creative agency Jask Creative are pleased to reveal their updated branding and new, refocused and revamped website.
Rising cost of cyber crime in law sector leads to support from acclaimed IT business
Antur Cymru Enterprise is supporting the legal sector in Wales as cyber-attacks on law firms continue to rise.
Scientist Gets Communication Tip from Queen Elizabeth Conversation
Scientist Walter E. Massey met Queen Elizabeth on three occasions, but it was the second time that he learned an important tip from her, he…
BCS targets booming studio sector
BCS (Business Critical Solutions) the specialist company that delivers integrated technical built asset consultancy solutions, is launching a studios service offer aimed at supporting the…
Global Cloud-Based Call Centre Platform TCN Provides Solution to UK ACT Credit Management
TCN, Inc., a global provider of a comprehensive cloud-based call centre platform for enterprises, contact centres, BPOs and collection agencies, today announced that ACT Credit…
Exporting services to European tech firms add zest to Lemon’s client roster
Leading customer services support firm Lemon Contact Centre is celebrating a string of deals with overseas firms as it continues to expand its client base…
Osborn Communications takes up the Net Zero Pledge to help the environment
Award-winning PR and content agency Osborn Communications has vowed to act over its environmental responsibilities by signing up to the West Midlands Net Zero Pledge.
Reasons why Press Coverage is Crucial to your Brand
Why is press coverage so important? When starting your brand, your head is likely full of other concerns that may seem more pressing.
Samuel’s flying high in prime operation role
Sky’s the limit for ambitious 21-year-old who joined firm at 15 High-flying Samuel Milne has been put in charge of operations at one of the…
Fashion Victim vs Style Creator?
I was seventeen, lying down in the front hall of the family home, with my Dad pulling up my jean’s zip with a coat hanger!
Oak Engage transforms NatWest’s digital employee experience with the launch of Adaptive Intelligence
Growing tech and intranet firm, Oak Engage have been working with leading retail and commercial bank, NatWest Group to increase employee engagement through Adaptive Intelligence,…
Busy summer of events for Warrington-headquartered BeFibre
Warrington-headquartered internet service provider (ISP) BeFibre and sister telecommunications brand Digital Infrastructure are ploughing on with their next-generation full fibre roll-out, with a number of regional events…
Warwickshire media entrepreneur motoring to success after feeling ‘lost’
A Warwickshire media entrepreneur is accelerating towards success after admitting feeling ‘lost’ before accessing business support.
Residents of Bowdon and Hale to receive full-fibre broadband
Bowdon and Hale have been earmarked as key areas for internet service provider BeFibre to deliver 13x* faster broadband speeds. Following £100m of private funding…
Rural broadband specialist’s CEO named chair of UK’s internet sector body
The national internet provider trade association has named the CEO of one of the UK’s largest rural broadband providers as its new chair.