According to RedArc’s patient survey data, the nurse-led health and wellbeing company helped one in four of those it supported to stay in work or return to work. At a time when long-term sickness absence is a pressing concern for the government and many employers alike, RedArc is pleased to be supporting those who are willing and able to remain economically active, ie, in work.
By providing long-term support tailored to meet the individual needs of those affected by a serious health condition, disability, trauma or bereavement, RedArc is well-positioned to assess, encourage and support those who can work, back to work, as work is often a contributing factor for good physical and mental wellbeing.
The results of RedArc’s annual patient survey also demonstrate other benefits of providing practical and emotional support at difficult times in people’s lives:
- 77% valued having someone to talk to outside of their family and friends.
- Following the support of their dedicated nurse:
- 64% felt confident that they were aware of all support that was available to help them with their condition.
- 40% better understood their illness after support.
- 39% believe that the support helped them cope better with their illness.
Almost all (95%) respondents said that being supported by RedArc gave them an enhanced view of the hosting organisation be that an employer or insurer.
Nearly nine out of ten (88%) would recommend the organisation, making it ‘world-class’ in terms of Net Promoter Score – a cross-industry measure of customer satisfaction.
Christine Husbands, commercial director for RedArc said: “We at RedArc spend a great deal of timing focussing on good health outcomes for the individual, but the truth of the matter is that these good outcomes are extremely beneficial for employers too, when an individual is supported with their health condition, be that physical or mental, they are likely to have fewer and shorter absences, remain loyal to, and have an enhanced opinion, of their company.
“It’s also beneficial to the insurer – as such support means people make smaller and fewer insurance claims and have a much more positive view of their insurer.
“While our mission is simple, to make people’s lives easier and better when their circumstances have been compromised by health matters or external factors, the roadmap is often complex but we know that helping people to stay in or return to work often leads to the best outcomes.”
